Política de frete

At OW_loja, we are committed to providing you with the best possible shopping experience. We offer shipping services to our customers in Brazil, and for purchases over 500 BRL, shipping is free.

Shipping Rates and Delivery Times

Our shipping rates are based on the weight of your order and the delivery location. We use trusted shipping carriers to ensure that your order is delivered to you in a timely and secure manner. Delivery times vary depending on your location and the shipping carrier selected during checkout.

Order Processing

We process orders within 1-2 business days, and shipping times are estimated from the time your order is shipped, not from the time your order is placed. Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the carrier's website or app.

Delivery Issues

If you experience any issues with your delivery, please contact us immediately. We will work with the shipping carrier to resolve any issues as quickly as possible.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:

Phone: 11952155960
Email: wcn152038@gmail.com

Physical Address:
Rua Vergueiro,
São Paulo SP,
01504-000,
Brazil

We are here to help and are committed to providing you with the best possible shopping experience.